Adherence is critical because of its impact on the entire healthcare system. Low adherence leads to poor health outcomes, increased hospitalization costs, increased costs passed onto the patient, and more. Experts estimate that between $100 and $300 billion of avoidable health care costs have been attributed to poor adherence every year. (3)
Once you understand the importance of adherence, you can start to map out the relationship between the pharmacy, payer, provider, and pharma. Most importantly, you can understand why it is so hard to measure what happens in-between visits and fills. This is why creating end to end data exchange is so important.
For years, innovators have tried to introduce smart pill caps, pill reminder apps, and systems to help connect the dots between refill and therapy, but it is still an area ripe for disruption. (4)